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Privacy Policy

Privacy Policy Last updated 09/14/26

Thank you for visiting Auto Bandits at autobandits.com. In this Privacy Policy, Auto Bandits, LLC and its affiliates (referred to as “Auto Bandits,” “us,” “we,” or “our”) refer to our website and the services offered through it as our “Online Services.”

This Privacy Policy explains the personal information we collect through our Online Services and other interactions with consumers, how we use and disclose that information, the choices and rights that may be available to you, and how you can contact us about our privacy practices.

Please note that this Privacy Policy describes our overall privacy practices for our Online Services that link to this policy. The Privacy Policy does not apply to any website operated by Auto Bandits that has a separate privacy policy or notice. This Privacy Policy does apply to information about consumers collected in other ways.

Information We Obtain

We may collect personal information that you provide directly to us through website forms, applications, email, SMS or text messages, telephone communications, payment interactions, surveys, customer-service communications, and other correspondence. This may include information you provide when requesting information about our services, completing a Save with a Car Concierge Application, requesting a consultation, or working with Auto Bandits on a new-vehicle transaction.

The types of personal information we may obtain directly from you include:

  • Identifiers, such as name, phone number, fax number, email and postal address, driver’s license number, and social media handle;
  • Sensitive Personal Information, including your payment information, precise geolocation, financial information, Departments of Motor Vehicles information, and trade-in information;
  • Commercial information, such as information about the transactions you conduct with us, information about the vehicles that you have researched or otherwise expressed or indicated an interest in, and payment information;
  • Demographics, such as age, gender, marital status, date of birth, and other characteristics you provide us via the Online Services;
  • Records of your interactions with our representatives, such as audio recordings;
  • Internet or other electronic activities, such as internet session information;
  • Preferences, such as communications preferences; and
  • Inferences drawn from the categories of personal information described above.

We also may collect other information in connection with our Online Services and services in ways that we describe at the time of collection or otherwise with your consent.

Automated Collection of Data

When you visit or interact with our Online Services or communications, we and our service providers may automatically collect certain information about your device and use of the Online Services. This may include IP address, browser and device information, pages viewed, referring and exit pages, approximate location derived from IP address, and information about interactions with our website and communications. We may collect this information through cookies, pixels, server logs, analytics tools, and similar technologies.

These technologies help us (1) remember your information so you will not have to re-enter it; (2) track and understand how you use and interact with our Online Services and third-party digital services; (3) tailor our Online Services around your preferences; (4) measure the usability of our Online Services; (5) understand the effectiveness of our communications; (6) identify, diagnose, and resolve technical issues; and (7) otherwise manage and enhance our Online Services.

The information we obtain in this manner may include:

  • Identifiers, such as your device IP address and identifiers associated with your devices and apps;
  • Online activities, such as dates and times of website visits and app use, content viewed, your search terms, operating system and browser used, mouse clicks, and how you accessed the Online Services;
  • Geolocation data. When you use our Online Services, we may infer your location via your IP address or other information regarding your network connection. In addition, with your consent, our mobile device-ready website (our “Mobile Services”) may collect precise information about the geographic location of your device. If your device is equipped with GPS or can connect with wireless access points or hot spots, or if your device is also a phone that communicates with cell towers or satellites, then your device is able to use these features to determine its precise geographic location.

Third-Party Sources

We collect information from third parties, such as social media platforms, marketing vendors, data analytics companies, and data suppliers. The categories of information that we collect about you from such sources are:

  • Identifiers;
  • Demographics;
  • Commercial information;
  • Online activities;
  • Geolocation data;
  • Preferences; and
  • Sensitive information, such as precise geolocation.

How We Use the Information We Obtain

We collect and use your personal information for the following business purposes:

  • Providing and operating our Online Services, such as to correspond and negotiate with new car dealers and to provide you with the results of our negotiated offers;
  • Processing, evaluating, and responding to requests, inquiries, and claims we receive in connection with our Online Services;
  • Entering into and finalizing our transactions with you, including reviewing information received from you, vehicle selections, vehicle negotiations, and dealership introductions;
  • Providing customer and technical support;
  • Providing you with marketing materials, such as to send you information about special offers and telling you about new features or updates;
  • Providing you with information, notices, offers, brochures, and advertising on our and third-party websites and mobile apps, by email and text, and in other ways;
  • Communicating with you about and administering your participation in surveys, special events, and other offers and promotions;
  • Performing data analytics, market research, and other processing;
  • Operating, evaluating, and improving our business and Online Services (including developing new services; enhancing and improving our Online Services; managing our communications; measuring the effectiveness of our advertising, communications, and marketing; analyzing our customer base, and Online Services; performing accounting, auditing, and other internal functions; and connecting your interactions with our customer service specialists and our website to enable you to progress in your car shopping journey as efficiently as possible);
  • Protecting against, identifying, and preventing fraud and other criminal activity, claims, and other liabilities; and
  • Complying with applicable regulatory and legal requirements, relevant industry standards, and our policies, including this Privacy Policy and our Terms of Service; and
  • Responding to legal, court, or regulatory investigations or requests for information.

We also may use the information we obtain about you in other ways for which we provide specific notice and obtain your consent if required by applicable law.

In addition, we may combine information that we obtain about you. For example, we may combine:

  • Information that we have obtained offline, including over the phone, with information we obtain through our Online Services;
  • Information we obtain through automated means with information you submit to us;
  • Information about our transactions and experiences with you with other information we have collected from you;
  • Financial information we learn about you with other information we obtain; and
  • Information we get from a third-party with information we already have.

Third-Party Web Analytics Services

We use third-party online analytics services on our Online Services, including Google Analytics, Google Tag Manager, Google Trends, Google Search Console, and other keyword research tools to collect information about use of our Online Services. Learn more about how Google uses information from sites or apps that use Google Analytics.

Online Tracking and Interest-Based Advertising

We collect information about your online activities over time and across different websites, apps, and devices, including from third-party websites and apps. We also work with third-parties, such as ad networks and other service providers, which collect information about your online activities in this way.

To do this, we (including the third-parties) may use browser cookies, web beacons, flash cookies, unique identifiers associated with your devices and apps, and other technologies. The information collected via these technologies is described in the Automated Collection of Data section above.

We and certain third parties display interest-based advertising using information gathered about you over time and across devices and third-party websites, apps, and platforms. Interest-based advertising or “online behavioral advertising” includes ads served to you after you leave our website, encouraging you to return.

They also include ads we think are relevant based on your shopping habits or online activities. These ads might be served on websites or on mobile apps. They might also be served in emails or other ways. We might serve these ads, or third parties may serve ads. They might be about our services or other companies’ services.

To decide what is relevant to you, we and certain third parties, such as our ad networks and other service providers, use information you make available to us when you interact with us, our affiliates, and other third parties. We and certain third parties gather this information using tracking tools, such as those described above.

For example, we or the third parties may look at your browsing behaviors across devices. We and the third parties also may look at these activities on our apps and platforms and the apps and platforms of others.

We work with third parties who help gather this information and serve ads. These third parties might link your name, email address, and other information to data they obtain. That might include past purchases made offline or online. Or, it might include online usage information.

To learn how to opt out of certain ad network interest-based advertising in the U.S., please visit YourAdChoices and Network Marketing Initiative websites. Choices you make may be browser-specific and device-specific. In addition, your mobile device settings may allow you to limit your device from sharing certain information for advertising purposes.

Learn more information on these types of settings by exploring Google Play Help – Advertising ID and limiting your Apple ad tracking. Additional information about opting out of targeted advertising is included in the Your rights section below.

Information Sharing

We may share your personal information with third parties for the business purposes described above in accordance with applicable law:

  • We may share information with third parties who perform services for us or on our behalf. For example, we share information with vendors who send emails for us. We may also share information with companies that operate our websites or run a promotion. The information we share may include location information. We do not authorize our service providers to use or disclose the information except as necessary to perform services for us or on our behalf or to comply with legal requirements;
  • We may share information with third parties to complete your transactions, including various new car dealerships throughout the United States or other service providers or websites that may help us perform our services;
  • We may share information if you are a winner of a sweepstakes, contest, or promotion. For example, we may share your information if you win a sweepstakes or contest as part of a winner’s list. We may also publish this winner’s list publicly;
  • We may share information with our business partners. For example, we will share information with third parties who cosponsor a promotion. These partners may send you information about events and products by mail or email;
  • We may share information if we think we are required to do so or believe that we have to do so in order to protect ourselves. For example, we may share information to respond to a court order or subpoena. We may share it in response to requests by a government agency or investigatory body. We may share information to establish, exercise, or defend our legal rights or when we are investigating suspected or actual illegal activity or fraud;
  • We may share information with any successor to all or part of our business. We reserve the right to transfer any information we have about you in the event we sell or transfer all or a portion of our business or assets (including in the event of a merger, acquisition, joint venture, reorganization, divestiture, dissolution, or liquidation);
  • We may share information for other reasons we may describe to you; and
  • We may share information with any other third party with your prior consent.

We disclose the following categories of personal information for business and operational purposes, such as auditing transactions, data security, debugging, and product improvement, customer service, fulfillment, marketing, advertising, analytics, processing transactions, and servicing and maintaining accounts:

  • Identifiers;
  • Demographics;
  • Commercial information;
  • Online activities;
  • Geolocation data;
  • Records of your interactions with us; and
  • Preferences.

The law in certain states requires that we describe certain disclosures of personal information where we receive valuable consideration. Such state law considers a “sale” even if no money is exchanged, and disclosures of personal information for purposes of targeted advertising, considered “sharing” under certain state’s laws. In the course of supporting Auto Bandits digital advertising activities, we “sell” or “share” information to digital marketing partners.

They use this information to provide us with digital advertising services, and may use the information to improve the services and offerings they provide to us and other businesses. The information we “sell” or “share” in this manner includes information collected when you engage with our website, mobile application, and other digital offerings.

Choices

We offer you certain choices in connection with the personal information we obtain about you. To update your preferences or limit the communications you receive from us, please contact us as specified in the How to contact us section of this Privacy Policy.

Your Rights

Residents of certain states may have rights to submit certain requests regarding our processing of their information. Depending on where you reside, you may have some of the following rights with respect to your personal information, subject to applicable exceptions:

  • Right to Access or Know: You may have the right to confirm that we have collected personal information about you and know what personal information we have collected about you, including, as applicable, the categories of personal information we have collected, the sources from which we collected that personal information, the business or commercial purposes for which we collected, sold, and shared that personal information, the categories of personal information that we sold, shared, or disclosed to third parties for business purposes, and the categories of third parties to whom we sold, shared, or disclosed personal information.
  • Right to Correct: You may request that we correct personal information that we hold about you.
  • Right to Deletion: You may be entitled to request that we delete the personal information that we have collected from you, though we may be permitted or required to retain personal information for certain purposes.
  • Right to Opt-Out of Sales and Sharing of Personal Information for Targeted Advertising: You may be entitled to opt out of sales of your personal information to third parties and to opt out of the disclosure or processing of your personal information for certain targeted advertising.
  • Right to Appeal: You may appeal any decision we make with respect to your rights requests.
  • Third-Parties Making Requests on Behalf of Others: Should you desire to have an authorized agent submit requests on your behalf, the authorized agent will need to provide certain information about them and you and provide documentation showing they are authorized to make such requests.
  • Right to Limit the Processing of Sensitive Personal Information: We only use and disclose sensitive personal information for the purposes expressly permitted under law.
  • Right to Non-Discrimination: You have the right not to receive discriminatory treatment if you exercise the rights conferred to you by applicable privacy law.

You may exercise these rights without fear of being denied services. We may, however, provide a different level of service or charge a different rate reasonably relating to the value of your personal information. You can exercise your rights online or by calling us at (877) 347-8141

Due to the sensitive nature of the personal information Auto Bandits may collect or maintain about you, to exercise certain of the rights described above, you may need to answer a few questions to verify your identity.

Other Online Services and Third-Party Features

 

Our Online Services may transfer you or provide links to other online services, including websites, for your convenience and information, and may include third-party features such as apps, tools, payment services, widgets, and plug-ins, including for Facebook, Instagram, LinkedIn, or Twitter. These online services and third-party features may operate independently from us.

The privacy practices of the relevant third parties, including details on the information they may collect about you, is subject to the privacy statements of these parties, which we strongly suggest you review. To the extent any linked online services or third-party features are not owned or controlled by us, Auto Bandits is not responsible for these third parties’ information practices.

We maintain presence on several social networking and blogging platforms, such as Facebook, Instagram, and Twitter, and we also incorporate some third-party social networking features into our Online Services. Through these platforms and features, we may receive information about you, and this Privacy Policy applies to that information as well. In addition, third-party social networking platforms and blogging platforms have their own privacy policies, which explain how the third parties that provide them will use and protect your information.

How We Protect Personal Information

 

We maintain administrative, technical, and physical safeguards designed to protect personal information against accidental, unlawful, or unauthorized destruction, loss, alteration, access, disclosure, or use.

Children’s Privacy

 

The Online Services are not directed to children under the age of thirteen, and we do not knowingly collect personal information from children under the age of thirteen through our Online Services. We encourage parents and legal guardians to help enforce our Privacy Policy by instructing children under the age of thirteen not to download or use the Online Services.

How Long We Keep Your Information

 

We retain the personal information we collect for as long as reasonably necessary to achieve the purposes disclosed at the point of collection or in this Privacy Policy, unless a shorter retention period is required by law. The length of retention may vary depending upon factors such as:

  • The existence of an ongoing relationship between you and us;
  • Record-keeping or legal compliance requirements; and
  • The need to resolve inquiries or complaints.

Updates to Our Privacy Policy

 

From time to time, we may change our privacy practices. This Privacy Policy may be updated periodically and without prior notice to you to reflect changes in our personal information practices. We will post an updated copy on our website and indicate at the top of the Privacy Policy when it was most recently updated.

Please check our site periodically for updates. If we make a material change to our Privacy Policy, we will take reasonable steps to notify you, such as sending an email or posting notice on the Online Services.

How to Contact Us

 

If you have any questions about this Privacy Policy or our privacy practices you may contact us by e-mail at privacy@autobandits.com, or if you would like us to limit the communications from us, please contact us by e-mail at WebOptOut@autobandits.com, or write to us at: Auto Bandits, LLC, 177 Breakneck Road, Suite 134, Highland Lakes, New Jersey 07422, ATTENTION: Legal Department.