1. We are not salespeople. In your research, you more than likely compared out car negotiation service with some of our competitors. You may have noticed that the majority of our car consultant competitors are former salespeople. Since one major benefit of using a car buying broker is to avoid interactions with dealership salespersons, why would you hire them as your car consultant? Experience as a former salesperson is not necessary to negotiate a new car purchase or lease. Our car buying company is not run by salespeople. Unlike traditional salespersons, our car buyers advocates come from diverse backgrounds in finance, economics, accounting, and even include professionals with advanced academic degrees and a seasoned attorney proficient in negotiation skills. Our new car broker team undergoes rigorous training, enabling them to navigate the complexities of purchasing a new vehicle with ease.
2. We do not accept compensation, kickbacks, or incentives from ANY third party, including dealerships. Our car brokerage does not have a dealer network and will give every dealership the opportunity to win your business, if the price is right. We represent you and only you. Our sole job is to find you the best new car deals on your new vehicle purchase or lease. Period.
3. We stand by our Save with a Car Concierge Guarantee. We share in the savings through a transparent Bandit Commission structure. If our auto brokers are unable to find your vehicle of choice with a purchase or lease price below MSRP, we will fully refund any Bandit Extras you purchased. If our car-buying experts find you an offer with a purchase or lease price below MSRP, we collect just 25% of the savings realized. This sharing structure incentivizes our car advisors to save you money, because we will make money too.
4. We stand by our Beat Your Offer Guarantee. Our car negotiation service will try to beat your verified offer, with any refund handled as provided in our Terms of Service.
5. We stand by our Best Price Guarantee. If you are not happy with the price our car consultants negotiate for you, we invite you to take our offer to any other comparable car buying concierge. If they are able to beat any portion of the lowest offer our vehicle brokers negotiated for your vehicle and we are not able to beat that lower offer, we will fully refund the fee associated with that particular service, upon valid and verifiable proof of such offer.

Anything related to your new car purchase or lease! We are here to provide any new car buying advice you need.Whatever your questions may be, our car-buying experts are standing by to provide expert advice on new cars and help you make out like a bandit on your next new vehicle purchase or lease.

Visit our FAQs page for answers to common questions about our car concierge service.

Our car-buying experts at our car concierge service have years of professional experience, dedicated to finding the best new car deal on purchases and leases. They have successfully closed numerous deals, securing prices thousands below MSRP for themselves and others. Our auto consultants have provided valuable new car buying advice to many thankful customers. Our car-buying experts’ ultimate goal is to save you valuable time, money, and unnecessary frustration.

Trust in our car concierge team to navigate the automotive market with our expertise and deliver unmatched savings for you and amazing deals on new cars.

Yes. Auto Bandits requires a commitment deposit before dealer outreach begins. For standard new vehicle purchases and leases, the commitment deposit is credited toward your final Bandit Commission if you move forward with a Bandit-negotiated deal.

The commitment deposit is refundable if Auto Bandits is unable to present at least one qualifying offer that materially matches the vehicle, location, and deal parameters confirmed before dealer outreach begins and produces savings sufficient to cover the commitment deposit. For Save with a Car Concierge, this means documented savings of at least $1,000 below MSRP. For Beat Your Offer, this means documented additional savings of at least $715 beyond your verified offer. If the documented savings are less than the applicable threshold, Auto Bandits will refund the difference. Once dealer outreach begins, the deposit is otherwise non-refundable.

A “qualifying offer” means a written or otherwise verifiable dealer offer for a new vehicle that materially matches the vehicle, location, and deal parameters confirmed by the client before dealer outreach begins.

These parameters may include make, model, trim, drivetrain, exterior and interior color flexibility, required features, purchase or lease structure, mileage allowance, amount due at signing, geographic search radius, trade-in assumptions, financing assumptions, and any other must-have requirements confirmed in writing.

A client’s later change of preference, decision to wait, decision not to purchase or lease, family disagreement, preference for a different vehicle, or desire to use Auto Bandits’ offer as leverage with another dealer does not make an otherwise qualifying offer non-qualifying.

Auto Bandits spends significant time contacting dealers, verifying inventory, negotiating pricing, reviewing offers, and helping clients avoid unnecessary dealership pressure. The commitment deposit keeps the process focused on serious buyers while still allowing us to credit the deposit toward your final fee.

This may include luxury vehicles, limited-production vehicles, newly released models, rare trims, rare color or package combinations, high-demand SUVs or trucks, performance vehicles, specialty powertrains, or vehicles where dealers commonly require market adjustments or mandatory add-ons. Auto Bandits will let you know before dealer outreach begins if your requested vehicle falls into this category.

For hard-to-find, luxury, or high-demand vehicles, Auto Bandits may charge a $1,500 flat fee instead of a percentage-based Bandit Commission. The flat fee is due before dealer outreach begins and becomes non-refundable once outreach begins.